Safety Tips SportU

Meeting new people is exciting, fun and motivating, but you should always be careful when dealing with someone you don't (yet) know. Use common sense and put your safety first, whether you're exchanging your first messages, or meeting someone in person. Although you can't control the behavior of others, there are a number of things you can do to keep your SportU experience safe and therefore more enjoyable.

1.Online safety

Never send money or share financial information

Never send money, especially through a bank transfer, even if the person in question claims it is an emergency. Transferring money is like sending cash, it's almost impossible to undo a transaction or trace the money. Never share information that can be used to access your financial accounts. Red flag - never go in on it! We ask that you report it to us immediately if another user asks you for money.

Protect your personal information

Never share personal information such as your Social Security number, your home or work address, or details about your daily routine (for example, that you go to a certain gym every Monday) with people you don't know. If you have children limit the information you share about the on your profile, the chat and your first meeting with a match. Avoid sharing information such as the names of your children, where they go to school, their age or their gender.

Stay on the platform

For your conversations with matches when you’re getting to know each other, use the SportU platform. The chat function is completely encrypted and therefore not readable by others, both inside and outside SportU. If there are users with negative intentions, they often try to transfer the conversation to SMS, messaging apps, email or phone. If you continue to communicate on the SportU platform, you can always call on us if you suspect someone with bad intentions.

Beware of requests from other countries

SportU is there for you to make contacts with women in your area. Watch out for users who claim to be from your area but are actually somewhere else, especially if they ask for financial help to return home. Red flag - never go in on it!

Report all suspicious and offensive behavior

We take your safety very seriously and make sure that you feel and see this. You know when someone has crossed the line and when someone does, we want to know as well. We ask you to block and report anyone to us who violates our guidelines. Here are a few examples of violations:

  • Requests for money or donations
  • Underage users (17 and younger)
  • Harassment, threats, and offensive messages
  • Inappropriate or harmful behavior during or after a face-to-face meeting
  • Fraudulent profiles
  • Spam or inducements to buy, including links to commercial websites or attempts to sell products or services

You can report any concerns about suspicious behavior from a profile page or message window to us. Check out our community guidelines for more information.

Protect your account

Choose a strong password and always be careful when you sign in from a public computer or a computer you share with others. SportU will never send you an email asking for your username and password. If you receive an email asking for your account details, please report it immediately!

2.In person

Don’t rush

Take some time and get to know each other before you agree to meet. Don't be afraid to ask questions to detect any red flags. A phone or video call can be a useful screening tool prior to a meeting.

Meet someone in public and go to a sports venue/studio

Meet the first time in a busy public area — never at someone’s home or another private location.

Let friends and family members know what you're up to

Let a friend or family member know what you're up to, where you're going, and when. Make sure you always have your phone with you and that it is charged. It may sound a bit excessive if you’re just working out together, but it’s better to be as safe as possible when you’re meeting someone new, especially if it’s for the first time.

Keep control of your transportation (if applicable)

We want you to have control over how you get to and from your appointment so you can leave whenever you want.

Know your limitations

After your workout you can socialize somewhere (outside the studio or sports location). Be aware of the effects that drugs or alcohol have on you — they can cloud your judgement and alertness. If the person you've met up with tries to pressure you to use drugs or drink more than you want, you need to stand firm, end your meeting and report it to us ASAP.

Leave when you feel uncomfortable

It's okay to end your meeting early if you're uncomfortable. In fact, we recommend it. If your gut feeling tells you that something is not right or you feel unsafe, make sure you leave and make a report to us about the incident.

3.Resources of information for help, support and advice

Keep in mind that even if you follow these tips, no risk reduction method is perfect. If you have a negative experience, know that it is not your fault and help is always available. Report any incidents directly to SportU. If you think you're in immediate danger or need emergency assistance, call 112 or the local police.

We are there for you and accessible via:
SportU Benelux BV
Olympic Stadium 24-28
1076 DE Amsterdam - The Netherlands
Email: support@sportu.eu